Terms & Conditions

Water warriors swim school policies and procedures:

  • Payments to be made in full at the beginning of each month.
  • EFT payments, please use your child’s name as reference.
  • Two calendar month notice must be given in writing for cancellation of lessons. Unless cancellation is submitted, your slot will remain booked from on month to the next and you will be charged accordingly.
  • No lessons will be given if payment has not been made upfront and your time slot will not be kept but you will still be liable for the month calendar notice fees.
  • Outstanding fees will be subject to a 10% penalty fee and those parents repeatedly in arrears will be handed over to “Accountability” an agency who collects and blacklists people who do not pay for the above arrangements which they are knowingly signing to accept.
  • Lessons missed are not credited and unfortunately, we are unable to make up lessons.
  • No lessons on Public Holidays or during school holidays other than the optional intensive holiday swimming clinics. If lessons are given, we will inform you well in advance. We do not run strictly to the various school terms.
  • No pupil may enter the pool before their lesson has begun and they must exit the pool immediately after the lesson has ended.
  • PARENTS are responsible for their children before and after each lesson.
  • Pupils are to please use the toilet and blow their noses before their lesson.
  • Pupils are to wear swimming caps at all times, this is compulsory.
  • Pupils who are not potty trained must please wear a swimming nappy.
  • Please be prompt for lessons, if you should arrive late for a lesson your lesson time will be shortened. We run on a strict schedule for everyone’s benefit.
  • Pupils and parents are not to shout or scream as it distracts both the teacher and pupil who are busy with lessons.

Download Indemnity Form Here